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Where is The Oaks Treatment Center located? Our facility is located within the city limits of Austin on the south end of town. The campus-style treatment center is tucked away on approximately 15 acres, which provides an ideal therapeutic setting in a year-round warm-to-moderate climate. As the name implies, The Oaks Treatment Center’s property is filled with large, shady oak trees and accented with colorful wildflowers in the spring.
How much therapy will my child receive? The Oaks Treatment Center focuses on each child's specific needs therefore each has an individual treatment plan that dictates care based on the individual’s specific needs. Every weekday, our children receive 5+ hours of schooling and approximately 3 therapeutic group sessions. In addition, every child participates in one family therapy session and one individual session.
What types of therapy/counseling will my child receive? Each child has an individualized treatment plan so the therapies per child will vary based on needs. We utilize several specialized therapy services, all evidenced based. They include: Dialectical Behavioral Therapy, Play Therapy, Recreational Therapy, ROPES, and Substance Abuse Therapy. Our clinicians are very skilled and have additional training in several areas that are frequently utilized to provide quality services to the children we serve. Additional therapy is offered for Sexually Reactive individuals. Family therapy is given the highest priority and full participation is strongly encouraged. Every child receives three hours of school every weekday intermixed with at least three therapeutic group sessions. Our campus is structured to provide a milieu based/community focused structure so our children are constantly interacting and developing with peers. Individual therapy is provided once a week.
Why so much group therapy? It has been proven that kids obtain positive results from involvement with peers and increasing accountability among each other. Therefore we designate a large amount of each child’s time to group therapy. We provide a variety of therapy ranging from nursing/medication, education, health, physical body, environmental safety, communication, skills, and goals sessions.
What is the staff's training? The variety of services provided at The Oaks Treatment Center demands a selective, talented and well rounded group of professionals. The facility employs psychiatrists, psychologists, physician assistants, substance abuse counselors, registered sex offender therapists, master level social workers, discharge planners, licensed professional counselor, registered nurses, special education teachers, and nutritionists. On the slim possibility that The Oaks does not directly house the expertise your child requires for treatment, we will obtain consultation with the best in the area.
What kind of education program does The Oaks provide? The Oaks School is in a separate and secured building, operates year-round and is equipped with modern computers. Our certified special education teachers work closely with every student to help them achieve academic gains. Classes are small, intimate with 10-12 students per class along with a special education teacher, teacher assistant, and mental health associates present in each class as well. This allows students to learn at their own non-competitive pace. The Oaks School provides report cards, individual education plans, transcripts, diplomas, and graduation ceremonies. Our teachers communicate with students’ home schools and credits are transferable. The school is provided by the University Charter School, a component of the continuing and extended education of the University of Texas at Austin. We are accredited by Texas Education Agency and Southern Association of Colleges and Schools.
Are the children required to participate in every activity? Children are strongly encouraged to participate and their involvement in treatment is reflected in their treatment behavior program. Every activity is incorporated into a child’s treatment plan according to that individual’s interests and needs.
How are local Austin families involved? If families reside in the area, visits of at least once a week are strongly encouraged. We provide intimate family visitation rooms on campus and therapeutic passes are encouraged as clinically appropriate.
How are families kept involved from a distance? Can family members visit? At The Oaks, we consider family involvement essential for the treatment of the child. Family and patient therapy sessions are included within every treatment plan whether they be in-person or telephonic. In- person sessions are easily coordinated with our therapists to optimize the visit’s productivity.
How much contact or involvement can the families have? Our programs heavily incorporate family/guardian contact. Daily call ins & call outs are encouraged to increase contact and strengthen the child’s relationship with their family system. Family/guardian support of the child while here in treatment can make a big different in the individual’s response to treatment and strengthen the child’s relationship with you.
What type of prevention education do they get? Each child receives prevention education daily. The areas of prevention education include: anger management, nursing, medication, behavior management, dietary, substance abuse, and sexual disorders.
How are the meals and nutritional needs handled? At The Oaks, we employ a dietician to oversee dietary needs of our children and adolescents. Our cafeteria provides balanced meals to meet the needs of growing individuals. All the meals are home cooked daily on campus and accompanied by a full salad bar. There is a vegetarian option at every meal. Variations are made to satisfy the most difficult of eaters.
Do they get to go outside? Our campus is beautifully positioned on 15 wooded acres for only one purpose – to allow kids to be kids! We have a variety of recreational outdoor activities: a ROPES course, swimming pool, field days, Bar-B-Ques, ball games, basketball court, a gazebo, and a variety of other community based leisure activities. With so many activities, the children spend a good deal of time enjoying the outdoors. We also have an indoor gym when the weather does not allow for outdoor fun.
Can they run away? If they do what happens? Since our patient population is under 18 years of age all are considered as minors. Every child is supervised 24 hours a day and resides within secured units. All activities occur under close staff supervision. In the rare case that a child should try to run, they are located immediately and returned to the facility.
How often will we talk to a therapist? You will be contacted at least once a week by your designated therapist/case manager who will provide you with a thorough update on your child’s progress. Of course, you also have the option to call and speak with a nurse, therapist, physician or administrator.
Is my child’s treatment individualized? Absolutely, each child is given an extensive, comprehensive evaluation by our interdisciplinary treatment team and then assigned a highly individualized therapeutic plan to meet their specific needs.
How much will insurance pay? Normally insurance policies will cover all aspects of therapeutic services including every therapeutic session and all that is required for a therapeutic session to occur, such as room and board. Yet all insurance is individual, therefore our admissions staff work diligently to verify your coverage and benefits prior to admissions in order to minimize any confusion or out of pocket expenses to you.
What information is needed for admission? In order for The Oaks to determine if a child is in need of our assistance, one of our clinicians must review the child’s most recent psychiatric evaluations and diagnosis, recent behavioral tendencies, medications, and any other specialized assessments.
What are the admission criteria? The Oaks Treatment Center has established 6 main programs or services to aid children facing complex issues, behavioral problems and developmental delays. Each program has specific criteria we adhere to in order to keep the program effective. Yet every child is individually assessed by a physician to ensure they will receive optimal benefit from one of our specific program placement.
Will my identity be kept completely confidential? Absolutely. The Oaks Treatment Center strictly follows all HIPAA regulations which protects patients’ and their families’ confidentiality.
Is transportation provided to The Oaks for admission? Transportation by the family is ideal to establish contact with the treatment team. But if this can’t occur, transportation to our facility is determined on a case by case basis and individual arrangements with the family are possible.
How can I get my child in the program? In order to get your child help, call our Admissions Department at (800)843-6257 or (512)464-0448. Be prepared with as much information as possible regarding your child’s diagnosis and treatment needs.
How does discharge planning work? From the moment your child steps on to our campus, we focus on helping them return to you and their lives, as productive members of society. Therefore we coordinate the entire process to achieve this outcome and ensure smooth, seamless transitions. Discharge options are discussed and planned from the first to last day your child is with us. We have a number of facility liaisons who gather community resources in the patient’s home and community settings to help facilitate their transition.
Are you affiliated with any other treatment centers? The Oaks Treatment Center has been an affiliate of Psychiatric Solutions, Inc. since April 2003. Psychiatric Solutions currently owns and operates many freestanding psychiatric facilities across the United States.
What should they bring? The following personal items are recommended to bring and may be furnished when necessary.
- 5-8 shirts,1-2 sweaters/sweatshirts (no hoodies with drawstrings)
- 1 bathing suit (one-piece for girls)
- 8-10 underwear/panties
- 1 Robe (optional))
- 3-4 bras (sports bras are recommended)
- 8-10 pairs of socks
- 5-8 pants/shorts
- 1-2 pairs of shower shoes
- 1 jacket
- 2 pajamas (no drawstrings allowed)
- 2-3 pairs of shoes (at least 2 Tennis Shoes; No boots; No Shoelaces)
- Please do not pack items with drawstrings, shoe laces, belts or strings of any kind
The following items are provided to your child:
- Hair care products, shampoo, conditioner, brushes/combs
- Soap, toothpaste, toothbrush
- Deodorant
- Female hygiene supplies (i.e., tampons, hygiene pads)
- Electric Razors/Shavers
- All bedding and linens
The following sentimental items & bedroom decorations are encouraged:
- Photographs of family (plastic frames, no glass/metal)
- Crossword/puzzle, books (Sexual/Violent content is prohibited)
- Stationary, stamps, pencils, crayons (no pens)
- Journal or Diary
- Posters (Sexual/Violent content is prohibited)
- Stuffed Animals
- Comforter, favorite pillows
All money should be handed to the unit staff/nurse for deposit into your child’s account for safety and accountability.
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